Frequently Asked Questions

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Frequently Asked Questions

This is one of the most common questions we get as professional roof cleaners! That leftover moss should appear yellow/white in color, that means it is dead. The roots have been released from the shingle. It will turn to dust and blow away naturally in 3-6 months. We ask for you to wait 6 months before calling us for a warranty retreat. That is how long it usually takes to actualize 100% of the results from the treatment. This process is the safest way to clean a roof and protect one of the largest investments on your home.

Soft washing is best compared to cleaning your car. You have to use soap, not pressure to clean or sanitize it. Soft washing applies the same principles. A detergent is used to lift staining which allows for a low pressure rinse. Soft washing is more effective and efficient than conventional pressure washing. It cleans, santizes, and brightens your property without having to use high damaging pressure.

We require a card on file. In the event you are unable to do so we require a check prepared for us to be collected on-site upon completion of your service. Payments are due upon completion of the work.

Absolutely! We pride ourselves in the way we treat our customers and employees. This means if there is an issue we jump to fix it! We strive to be perfect every time but just like everyone we aren’t. That’s why we offer a 1 year warranty on asphalt shingle roof cleaning. If you see any organic green staining come back within 1 year of our service we will come right back out to fix it!

We formulate all of our quotes by performing an onsite estimate, measuring the property, and seeing the level of staining and/or growth. It’s too difficult to quote over the phone with too many unknown variables. Seeing the jobs in person helps gather enough data to set your expectations correctly so that there aren’t any surprises. What we can give you on the phone today is our minimum pricing.

Some stains, such as rust, oil, and graffiti, cannot be effectively cleaned with standard pressure washing techniques alone. These are considered inorganic stains and require specialized chemical treatments to break down and remove them. For instance, rust may necessitate a rust remover, oil stains might need degreasers, and graffiti often demands specific solvents. Trying to remove these stains solely with high-pressure water can be ineffective and potentially cause further damage to the surface. Therefore, it’s essential to identify the type of stain accurately and employ the appropriate chemical solutions for a successful and safe removal process.

We are all 3. We also carry workers compensation as well. We follow any Federal or state guideline for properly operating a business in Washington State. We are also searchable to see that all our compliances are up to date.

Pressure washing is a highly effective cleaning method that, when done correctly, poses minimal risk to property damage. Our skilled technicians use the appropriate equipment, pressure levels, and techniques to ensure that the force applied is within safe limits. Additionally, they tailor the cleaning approach to the specific surface being treated, preventing any unintended harm. Properly executed pressure washing can actually help extend the life of surfaces like decks, driveways, and sidings by removing built-up dirt, grime, and contaminants, thereby maintaining the integrity and aesthetics of your property without causing damage.

Our window cleaning service focuses exclusively on the exterior windows of your property. This approach allows us to specialize in providing an efficient and thorough cleaning for the most exposed and weather-worn side of your windows. By concentrating on the exterior, we can maintain competitive pricing and efficient service delivery.

Our roof cleaning soap is specially formulated to be both effective and environmentally friendly. It is a biodegradable solution that minimizes the impact on the surrounding ecosystem. This means it won’t harm your landscaping or pose any environmental hazards. We take great care in using cleaning solutions that are safe for your roof and the environment, ensuring a thorough and responsible approach to our roof cleaning services.

We use a diluted bleach solution. Bleach is very safe to use when mixed properly. We have state of the art equipment that mixes it for us taking out any potential dangers. We use it to clean organic staining Other similar companies may mix it on site, or too strong or too weak. This is when it could be dangerous. All of our employees are trained how to safely use the solution and at what percentages for each surface depending on their level of staining.

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